Welcome!
As ANC Group Medical, we provide comprehensive support for all devices we supply.
Powerful Tech, Support That Never Stops
With our structure built on expertise and trust, we provide high-quality medical services tailored to your needs.
The Comfort of Professional Service
Working with confident and professional individuals in the business world always fosters greater trust and satisfaction.
Innovation for Health, Trust in Us
We bring innovation and healthcare together, making a difference with our commitment to reliable service. Quality and trust are our standards.
Continuous Support
Having a support network you can reach at any time, regardless of the day or hour, saves you time and also makes it easier to resolve the issue.
Analysis, Reporting, Monitoring
We monitor potential operational gaps in the processes carried out, as well as the analysis and reporting of operational activities performed during maintenance.
Customer Satisfaction
Our Completed Projects
Number of Live Support Agents
Number of Employees
Track the Entire Preparation Process of Your Order
You can track every stage of your order in a transparent and reliable manner. We give you full control by providing real-time updates on the preparation, packaging, and shipping process.
- Your order is tracked in real time through our system.
- The preparation and packaging process is carried out with meticulous care.
- Regular updates are provided regarding the shipping process.
From the moment your order is placed, every step of the process is managed by our professional teams. Your products are carefully prepared in accordance with hygiene and quality standards. During the packaging process, product safety is ensured to the highest degree. Once your order is handed over to the shipping carrier, you will be notified and provided with a tracking number. This allows you to easily track every step of your order.
Delivery, Installation, and Professional Team Service
We prioritize safe transportation, proper installation, and expert teamwork at every stage of the prosthetic and orthotic solutions we provide to our patients. By meticulously planning all processes from production to patient delivery, we ensure both timely delivery and seamless implementation. Our experienced technical team conducts individualized assessments of each patient’s needs during the fitting and adaptation process, aiming to achieve optimal clinical outcomes.
Our service process is not limited to delivery alone; it also encompasses post-application support, patient education, and follow-up services. In this way, we facilitate our patients’ rapid and comfortable adaptation to their new prostheses, while contributing to optimal long-term functional outcomes and patient satisfaction.
- The safe and timely transportation of the products is ensured by professional teams.
- Installation and application processes are carried out through patient-specific planning.
- Our expert team provides patient education and technical support throughout the utilization process.
- Patient comfort and satisfaction are continuously monitored through post-process follow-up.
Our teaching approach
To enable our patients and healthcare professionals to better understand the processes, we adopt a clear, concise, and practice-oriented approach to communication. By conveying all aspects of prosthetic and orthotic use without unnecessary technical complexity, we ensure that users have an informed and safe experience. We support our training programs with practical applications in addition to theoretical knowledge, aiming to promote lasting learning.
- We present complex technical information in a clear and comprehensible manner.
- We promote sustained learning through hands-on training.
- We adopt a personalized, audience-specific approach tailored to both patients and healthcare professionals.
- We provide continuous guidance throughout the use, maintenance, and adaptation processes.
With an awareness that each individual’s needs are unique, we tailor our communication approach to the individual and encourage the active participation of both patients and healthcare professionals throughout the process. In this way, the correct use of the products, maintenance procedures, and the adaptation process are completed more rapidly and effectively.
Unlimited Live Support
In the services we provide to our patients and business partners, we adhere to the principles of continuous communication and rapid response. For any questions, needs, or technical issues that may arise in prosthetic and orthotic applications, our expert team provides real-time support, contributing to the smooth progression of the process. Our goal is to ensure that users feel secure at every stage and can access the support they need without delay.
Our live support service is not solely focused on troubleshooting; it also aims to provide information, guidance, and support throughout the usage process. In this way, our patients are able to use their prostheses more effectively, while our expert teams continuously monitor the process to achieve the highest level of patient satisfaction.
- We provide rapid and effective solutions through real-time communication.
- Continuous technical support is provided by our expert team.
- Guidance and consultation services are provided throughout the usage process.
Our Services
We make your life easier with our fast, reliable, and professional service.
Our Professional Team
Proper installation with the right equipment is extremely important. In such cases, we are honored to provide our professional team to minimize errors and ensure your satisfaction.
Controlled and Secure Progress
Controlled and secure progress helps our patients achieve better health outcomes.
24/7 Live Support Available
Our teams are on standby to respond quickly to any issues, saving time through rapid intervention and offering new recommendations for potential situations.
Remote Monitoring
24-hour remote monitoring of medical devices used in our patients (prostheses, pacemakers, Holter monitors).
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24/7 remote monitoring of medical devices applied to our patients (prostheses, pacemakers, Holter monitors).
Planned Service and Maintenance Support
In cases of service and maintenance, information is provided to the device responsible according to the device's busy status or maintenance urgency. Appropriate process or date settings are made and our maintenance team intervenes in the event.
Portfolio
Frequently Asked Questions
Resolve your doubts and find quick solutions to your problems...
Why Is Just Maintenance Not Enough?
Regular maintenance alone cannot guarantee that medical devices operate safely and efficiently. Calibration, software updates, and performance checks are just as essential as routine servicing. Managing these processes together ensures both device accuracy and patient safety.
Preventive Maintenance Strategies in Hospitals: Risk Management Without Waiting for Failures
Preventive maintenance in hospitals aims to identify and eliminate risks before failures occur. Beyond routine servicing, regular testing, calibration, and monitoring ensure devices operate safely and without interruption. This approach enhances patient safety while minimizing operational disruptions.
Digital Device Management and Traceability in Hospitals: The New Standard for Secure Systems
Digital device management and traceability in hospitals enable real-time monitoring of the entire device lifecycle. Beyond routine maintenance, data analysis, remote monitoring, and tracking systems help identify potential risks in advance. This approach ensures a safer, more transparent, and sustainable healthcare service.
The 7 Most Critical Technical Infrastructure Elements in a New Hospital Setup
In a new hospital setup, technical infrastructure goes beyond installation and maintenance alone. Integrated systems, proper planning, and continuous monitoring ensure that devices operate efficiently and safely. Implementing these elements correctly is critical for uninterrupted service and long-term patient safety.
How Should Medical Device Management Be Done in Modern Hospitals?
In modern hospitals, medical device management goes beyond routine maintenance and includes planning, monitoring, and data analysis. Device performance is continuously tracked to identify potential risks in advance. This comprehensive approach improves operational efficiency while maximizing patient safety.
The 5 Most Common Mistakes in Operating Room Planning
The most common mistakes include insufficient time planning, lack of coordination between equipment and staff, disruptions in patient preparation processes, communication gaps, and the absence of flexible planning for emergencies. These issues can be significantly reduced through effective communication, proper resource management, and a flexible yet disciplined planning approach.
Contact
We are here to help you with any questions or concerns.
Address
Eryaman Neighborhood. 262. Street Özarda Blokları,
Etimesgut / Ankara / Turkey
Phone Number
+90 507 209 61 92
info@ancmedicals.com